Melissa Goshorn
Melissa Goshorn Manager

Melissa is responsible for key program management activities for clients of crankfrog, utilizing her organizational and detail-oriented skills to manage the development lifecycle for clients. In addition to managing the product team, Melissa gets into the details by writing requirements, creating screen layouts, and writing and executing test cases to ensure the products meet client expectations.

Prior to joining crankfrog in 2012, Melissa spent several years as a consultant for a wide variety of Associations and Corporations to maximize efficiency. Before that, she was a meeting management consultant managing events both nationally and internationally.

She currently holds a Project Management Processional certification.

Representative crankfrog work:

Created the business requirements for a provider directory solution to capture the necessary provider data and health plan specific network information to meet federal and state regulations. Stood up the program while developing the product roadmap.
Managed a team of business analysts, developers, and testers on multi-year enhancements to a provider credentialing product.
Defined business requirements and designed user interface enhancements of an enrollment product. Supported the development of the product roadmap while working with the development team to schedule and execute against that roadmap.